I’m not even a regular customer for maintenance here, but CG Motorsports really impressed me. I came in for a repair quote and the team was extremely professional, patient, and... read more transparent throughout the whole process. They walked me through all the options, including different parts choices, and gave me enough information to make a fully informed decision — no pressure at all. Chris and Will were both incredibly knowledgeable and personable. You can tell they genuinely care about their customers and take pride in their work. The repair was done properly, pricing was fair, and the whole experience felt honest and straightforward. Highly recommend this shop. Even as someone who wasn’t their usual client, they treated me like one. I’ll definitely be back.

Excellent customer service, they are accurate, fast and the technicians are very knowledgeable. Highly recommendable!

Outstanding service, knowledgeable and friendly staff. Clean and organized

I’ve had my fair share of experiences with service shops, most being bad, some being neutral. CG Motorsports stands out as phenomenal. From the easy booking process, to the quick... read more and swift repairs done professionally, this is the place to go for BMW service. Communication was super clear and done through an easy text messaging system. No nonsense, no upselling, just straightforward honest guidance from insightful experts. I’m only going to CG from now on. Met the owner Chris as well, hands on and clearly a great and honest human being.

*Excellent*. After a bunch of screwing around through mechanics. I finally decided to travel out to Richmond to get my BMW fixed. They were very quick to get me in... read more on a cancellation. Once in i told them what I thought the issue was, they called me back later that day to let me know that they checked it but the issue was actually coming from my valve cover. They sent out a handy form that allows you to see everything they’ve done along with what needs to be done and what has to be done. So I got my valve cover changed, new spark plugs. All in a couple of days. It was even done earlier than they told me it would be. Hands down great guys, car is running great! Hands down the only place to take your BMW!!!

Real BMW enthusiasts, have only had good experiences here so far (2011 M3).

I love you, thank you.

The customer service and expertise provided are exceptional. The staff is knowledgeable, honest, and goes above and beyond to assist customers.

I had CG Motorsports install a MAD midpipe on my 2025 M3 Competition. Communication through the entire process was top notch and I couldn’t be happier with the result.... read more These guys are great.

Excellent service, their staff are technically knowledgeable. The price is right. Recommended.

Great alternative to the dealership with any BMW-related work! Booking an appointment was a breeze, they fixed everything twice as fast as originally estimated and they had great communication... read more throughout. After two appointments so far, this is my service provider of choice by a big margin!

Amazing friendly customer services, great price, good location etc, I got M4 f82, whenever I ask some questions for M4 maintenance, they give me a friendly recommendation. They are... read more more expert than regular BMW Branch people. This shop is the only shop I would do my M4 crank hub upgrade. Oh, btw, I recently installed AA equal length mid-pipe Non resonator from this shop, the sound is perfect. Whoever wish to have a nice exhaust sound from a turbo engine, definitely need this active autowerke equal length mid-pipe. CG has a connection with active autowerke and they are specialist for AA products.

After being jerked around by three garages in a row, I took my 2010 X3 to CG motorsports and they diagnosed it and fixed it by the next day. Not... read more only were they extremely professional and customer service oriented, but they took the time to show me what was happening and teach me about my car. 100% would recommend. They are my official go-to mechanic... and I live downtown

Always a great experience at CG Motorsports! Thanks guys.

Chris, Mark, and the entire team at CG motorsports are the most professional, honest and friendly staff I have ever dealt with. Chris gave me an unreal deal on... read more my FRS and after driving it for several months, I absolutely love it and it has changed my life! Chris was unbelievably patient and really made it work for my budget, I felt really well taken care of on an individual basis. I had a small issue with the left blinker, which was my fault, so I called, brought it in and they fixed it the same day at no charge! Even if I was charged, I would never bring my vehicle anywhere else for service! CG motorsports for life! Moral of the story: the best service is priceless, even if it's free!

Will and Jackson are always a pleasure to deal with. My X1 was a problem child but they sorted everything out......again!

Overall I had a pretty decent experience with this place, their services were fast and good quality but fairly highly priced, although somewhat justified. The customer service was stellar before,... read more during and after the job. The staff I have talked to were for the most part kind and caring, I did have one small misunderstanding with the team, but immediately after they found out about it they rushed to clarify and correct the misunderstanding, they seem to really care about customer satisfaction and that is rare. They have an amazing facility with some amazing builds on display. Nothing major but they did provide me with some services before my expressed permission (installing a O ring to fix a boost leak, I had just wanted to identify the location/cause of) and I wasn’t fully prepared for the cost increase (~$383) but I made it work in the end. Overall good quality service, only real downside is the price but if can you afford it they are more then worth it.

CG is always quick and accurate with diagnosis and does things properly and professionally.

Thank you! We are so happy with your attention to detail. We gave you a super complicated job and you delivered. I highly recommend this business!

Great shop providing quality service with results second to none!

Service is excellent. Chris the owner is very alert and gives the best service in all of Richmond. His staff or well-trained top notch technicians. I am going to go... read more back to CG Motorsports from now on for all three of my vehicles. Thank you Chris.

Friendly, responsive and reasonable rates. It’s now my go-to shop for my F10 M5.

Great pricing. Quality work!

Use this shop for our clients, seamless experience every time

CG Motorsports is the real deal. They treat you like royalty and do incredible work. Very reasonable and honest prices. They won't sell you on things you don't need. They... read more are highly details oriented and it benefits the customer and their car. Honestly, I can't say enough great things about CG Motorsports and the staff. Truly a champion example of a 10/10.

I’ve been bringing my BMW X5 to this shop for years. Recently, I had an oil change and brake work done, and as always, the experience was top-notch. The... read more staff is incredibly friendly, knowledgeable, and professional, making communication seamless from start to finish. William and his team take the time to explain everything and ensure I’m comfortable with the work being done. It’s clear they care about their customers and take pride in their work. I trust them completely and would recommend this shop to anyone looking for a reliable and skilled mechanic. Five stars all the way!

Very friendly and knowledgeable staff. Great customer service